Tuesday, September 1, 2009

Job Vacancies at MTN Nigeria

MTN is recruiting for the following:

General Manager Customer Care (Online)

Job Description:

  • Develop strategies for Online Customer Support.
  • Develop strategies for Customer Retention management.
  • Develop people management strategies/framework for the online department in line with the Divisional and the organizational People Management Framework (PMF).
  • Monitor the effectiveness of the strategies (People, Customer support & Retention).
  • Oversee the management of the Online Customer Assistance Centers (OCAC).
  • Responsible for ensuring adequate support is provided for the OCAC Operations.
  • Monitor and measure the performance of the OCAC.
  • Oversee Customer segmentation activities within the OCAC and ensure competitiveness.
  • Defining of the relevant policies and procedures for all customer support processes.
  • Provide Mentoring & Coaching support to direct reports.

Job Conditions: Normal MTNN working conditions. Minimum qualification is 2.2 or equivalent

Required Skills:

  • 12- 15 years of Experience with University Degree and an advance degree.
  • 6+ years leadership/management Experience.
  • Previous exposure to a Contact Center within the telecommunications industry is critical.
  • Experience in Managing Medium to Large contact center is important.
Click here to apply for this position


Regional Security Manager

Location: Rivers

Job Description:

  • Ensure security intelligence information are collated, analyzed and applied towards ensuring the best of protection level for MTNN personnel and operations in area of responsibility
  • Ensure that threat and vulnerability assessments are carried-out, at a period interval, and appropriate remedial actions advised, implemented and sustained.
  • Ensure that security policies and procedures developed by the National Office are implemented in area of responsibility.
  • Ensure that approved Standard Operating Procedures (SOP) are implemented in area of responsibility.
  • Ensure that all incidents are investigated, and all investigations are reported to the National Office using approved reporting template for uniformity
  • Ensure high quality inter-departmental liaison
  • Implement department standard quality control measures and department Key Performance Indicators(KPIs)
  • Monitor and ensure that all security service providers discharge their responsibilities per contracts in area of responsibility
  • Carry-out all other lawful tasks as may be assigned in the course of duty in area of responsibility.

Required Skills:

  • At least 8 years work experience comprising
  • Senior command experience in security force (military, police, security service).
  • 6 year’s managerial/Supervisory experience in corporate security environment.
  • Record of accomplishment in security management
Click here to apply for this position

Quality Assurance Officers (Online)

Job Description:

  • Effectively execute stated policies and procedures in respect of quality and performance management.
  • Routinely monitor transactions performed by process owners to identify non-compliance.
  • Assist in the application of practical performance boosters.
  • Participate in day-to-day performance and quality monitoring exercise.
  • Assist in facilitating performance review processes ensuring objectivity, precision and promptness.
  • Proactively assist in identifying environmental constraints to quality delivery.
  • Analyse, summarize and review data; report findings, interpret results and make recommendations.
  • Generate relevant reports.
  • Perform other task as required by line manager.
  • Actively assist line managers in the development of team and individual quality and performance standards.
  • Facilitate target setting and performance contract development for all employees.
  • Assist in monitoring and benchmarking performance across and within teams, effectively isolating good and under performers.
  • Actively participate in the administration of customer satisfaction surveys and employee satisfaction survey.

Job Conditions: Normal MTNN working conditions. Minimum qualification is 2.2 or its equivalent.

Click here to apply for this position

Job Vacancies at GlaxoSmithKline

GlaxoSmithKline is a world leader in Pharmaceutical and Healthcare products with a strong marketing orientation and a wide range of products.

GSK is committed to improving the quality of human life by enabling people to do more, feel better and live longer.

GSK Nigeria is now recruiting for Medical Representatives.

Locations:

  • Lagos
  • Ibadan
  • Benin
  • Kaduna
  • East

Job Requirements

  • Not more than 28 years
  • Hold a very good first degree in Pharmacy
  • Have a good communication and interpersonal skills
  • Hold a current driver’s licence and be able to drive
  • Locations: Lagos, Ibadan, Benin, Kaduna, East

Successful candidates are assured of a great working experience in a stimulating and challenging environment.

How to Apply

Strong contenders for theses roles should send electronic application and up to date resume in Word Format highlighting achievements to: ng.career@gsk.com indicating the role as the subject.

The preferred location should also be highlighted

Only Application sent through mail will be treated.

Deadline is 15th September 2009

Job Vacancies at UAC Nigeria Plc

UAC Nigeria is a leading diversified company operating in key sectors of the nation’s economy.

UACN is recruiting graduates who have completed their National Youth Service Corps programme for their Management Trainee 2009.

The successful candidates would undergo a systematic and broad-based training programme; exposure to various business functional areas; cross-business units exposure; counseling and a structured mentoring programme.

To qualify for this highly challenging opportunity, applicants should meet the following minimum requirements:

AGE: Not more than 26 years old by August 2009

SECONDARY EDUCATION:

WASC/SSCE/GCE “O’ Level with at least credit in five subjects INCLUDING English and Mathematics at one sitting.

UNIVERSITY EDUCATION:

Bachelor’s degree with a minimum of second class lower degree in any of the following disciplines:

• Electrical/Electronics Engineering
• Food Science & Tech
• Law
• Economics
• Accounting
• Chemistry
• Mechanical Engineering
• Computer Science

click here to apply

check UAC website here

Deadline is 7th September 2009

Job Vacancies at Adexen Nigeria - HR Manager

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. Adexen provides an executive search department to recruit expatriates, repatriates and highly qualified local profiles who can enhance local management teams and help develop local businesses.
A Client of Adexen, who
is a logistics operator providing a large range of services for the Oil & Gas sector. To support the growth of its business, the Company is looking for a Nigerian HR Manager.

HR Manager
Job reference n°: NGA0253
Sector: Logistic & Transport - Nigeria - Western Africa
Function: HR
Responsibilities
  • Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, training & development, performance appraisals and quality management issues)
  • All IR & Admin matters including Union Relation & Negotiations
  • Establish and maintain appropriate systems for measuring necessary aspects of HR development
  • Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
  • Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements
  • Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team
  • Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
Qualifications et experience
  • B.Sc / MBA / specialization in HR management
  • Minimum 5 years of experience in a similar position
  • Previous experience in a HR consulting firm will be a plus
  • The individual needs to be knowledgeable and experienced in all aspects of HR generalist work and industrial relation
  • Must be competent in all areas of human resource functions
  • Work experience in Nigeria
  • Excellent in problem solving, analytical skills
  • Excellent command of English
click here for more information

Job Vacancies at Adexen Nigeria - Communities - Public Affairs Manager

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. Adexen provides an executive search department to recruit expatriates, repatriates and highly qualified local profiles who can enhance local management teams and help develop local businesses.
A Client of Adexen, who is one of the
leading international seabed-to-surface engineering and construction contractor for the offshore Oil & Gas industry. The company is looking for a Communities - Public Affairs Manager for its Port Harcourt office.

Communities - Public affairs manager
Job reference n°: NGA0205
Sector: Oil&Gas, Energy, Mining & Utilities - Nigeria - Western Africa
Function: HR
Responsibilities
  • To liaise and coordinate meetings in relation with above described environments as per management and projects guidelines.
  • To monitor and coordinate all offshore environments staff employments.
  • To anticipate and report on any local environments issues.
  • To forecast and suggest actions and plans, to define related strategies.
  • To audit, crosscheck and validate all local contractors and labour contractors contracts terms and related invoices and payments.
  • To intervene and defend company s interests in cases of disputes and / or claims in the said environments as per management/legal dept. guideline.
  • To insure ethical compliance of all company/projects actions in the environments.
  • To insure all environments, taxes, levies, gifts, donations, assistance/development projects are ethically compliant and properly investigated.
  • To strictly follow up internal or clients communities guidelines.
  • To monitor and coordinate the tasks and duties of environments CLOs & PROs.
  • To implement, monitor offshore local staff training and keep records of staff individual evaluations.

Qualifications et experience

  • Nigerian nationality (preferably from enlarged Niger Delta region)
  • Age minimum 35.
  • Manager level staff
  • University graduate
  • Ethical compliance and honesty
  • Legal and Public relations background
  • 5 years experience in International company.
  • Strong communication and negotiation skills
  • Strong motivation and challenging spirit.
  • Strong organisation capacity for proper reporting, records keeping and financial analysis.
  • Excellent interpersonal, organizational, and time management skills.
  • Ability to form systems and procedures and ensure their adherence.
  • Proven computer literacy skills.
Click for more information

Job Vacancies at Adexen Nigeria - Principal, Technical Training Centre

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. Adexen provides an executive search department to recruit expatriates, repatriates and highly qualified local profiles who can enhance local management teams and help develop local businesses.
A Client of Adexen who is one of the leading industrial corporation focused on Oil & Gas construction and major marine services requires the service of the following:

Principal, Technical Training Centre

Job reference n°: NGA0256
Sector: Oil&Gas, Energy, Mining & Utilities - Nigeria - Western Africa
Function: HR

Responsibilities

  • Oversee the daily running and operations of the Machine Shop and the Welding and Fabrication Units
  • Ensuring that Welder and Fitter Trainees are trained in line with approved curriculum and specific needs of the Division sponsoring them for the training
  • Preparing monthly income analysis returns for the Training Centre
  • Sourcing for and marketing the Training services of the Centre
  • Obtaining apprenticeship training approval on twice yearly basis from the Industrial Training Fund
  • Supervising the activities of all the Trainers and other staff of the Training School
  • Designing and developing Technical Training programmes based on both the organization’s needs and individual needs.
  • Producing in liaison with the Manpower Planning and Development Manager training materials for in-house courses
  • In liaison with the Manpower Planning and Development Manager, manage the delivery of training and development programmes outside Technical Training matters
  • Ensuring that statutory training requirements are met
  • Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
Qualifications et experience
  • Candidates should possess a good first degree in the Social Sciences, Humanities, Applied Science or Law. A higher degree would be a distinct advantage. The successful candidate must have a minimum 6 -7 years experience in HR practice
  • Strong Training and Development experience is essential
  • Membership of the Chattered Institute of Personnel Management of Nigeria and the Nigerian institute for Training and development (NITAD) essential
  • Manufacturing especially fabrication experience would be a distinct advantage, as would exposure to a well structured environment.
  • Thorough knowledge of Programme Planning, implementation and evaluation principles, practices and procedures
Click here for more information

Job Vacancies at Adexen Nigeria - Managing Director

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. Adexen provides an executive search department to recruit expatriates, repatriates and highly qualified local profiles who can enhance local management teams and help develop local businesses.
A Client of Adexe
n, who is into Oil and Gas fabrication and Shipyard facility in Nigeria. As a result of expansion in business and its philosophy of regarding Employees as its greatest assets, the Company wishes to strengthen its Human Capital Management functions. The Group is looking for a Principal for its technical training centre based in Lagos, Nigeria.

Managing Director

Job reference n°: NGA0240
Sector: Oil&Gas, Energy, Mining & Utilities - Nigeria - Western Africa
Function: Executive

Responsibilities
  • To be responsible for the planning, management, and profitability of EPC projects assigned to the company
  • To preserve the image of the group as a Flagship company for Nigerian content
  • To develop and recommend annual operating and capital budgets
  • To provide Technical and Commercial direction
  • To manage, plan and resource projects in order to meet project deliverables in accordance to contract requirement with respect to time, quality and cost
  • To review thoroughly and understand all service contract requirements
  • To ensure operations and services are in line with Company\'s QHSE policies
  • To provide guidelines for effective, safe, and technically sound operational practices
  • To be responsible for all regular operational and financial reports to both customer and internal hierarchy
  • To interact and engage with external parties in order to enhance the reputation of the Company and facilitate the growth of the business
  • To hire, coach/mentor, provides direction, and review performance of management staff
  • To be Responsible for recommending professional development, wage increases, transfers, promotions, and terminations
Qualifications et experience
  • Business Administration / Finance Degree or Engineering Degree (Mechanical /Civil) coupled with a minimum 10 years experience of corporate Management
  • Preferably 10 years with Oil & Gas EPC contractor or equivalent with P&L responsabilty
  • Strong Leadership style empathetic to a multicultural business environment
  • Highly motivated and performance oriented
  • Strategically focused with expertise in effective negociation and presentation skills
  • Ability to be a Change Agent, bring E&C best practice
  • High level of integrity and ethical behaviour
  • Preferably with previous experience of working in the challenging environment of certain African countries
click here for more information

Job Vacancies at CA Consultants Limited

SENIOR ELECTRICAL ENGINEER - EXTRA LOW VOLTAGE
Responsibilities/Knowledge/Skill requirements:
  • Prepare/design Electrical building services engineering systems – Extra Low voltage Systems and Specification.
  • Knowledge of PHCN and IEE Standards.
  • Verifiable experience and/or exposure to Data/Voice, UPS System, Security, CCTV and Access Control systems.
  • B.Sc. in Electrical Engineering with minimum of 4 years practical experience in design and supervision of Building Engineering Systems.


SENIOR ELECTRICAL ENGINEER -POWER & LIGHTING
Responsibilities/Knowledge/Skill requirements:
  • Prepare/design Electrical building services engineering systems – Power, Lighting, Low Voltage, etc Systems and Specification.
  • Knowledge of PHCN and IEE Standards.
  • B.Sc. in Electrical Engineering with minimum of 4 years practical experience in design and supervision of Building Engineeering Systems.

SENIOR MECHANICAL ENGINEER -PIPING & PLUMBING
Responsibilities/Knowledge/Skill requirements:
  • Prepare/design Piping/Plumbing Systems and Specifications.
  • Ability to prepare Piping/Plumbing construction drawings
  • Knowledge of ASHRAE and other standards is an added advantage.
  • B.Sc. in Mechanical Engineering with minimum of 4 years practical experience in design and supervision of Building Engineering Systems

SENIOR MECHANICAL ENGINEER - HVAC
Responsibilities/Knowledge/Skill requirements:
  • Prepare/design Heating, Ventilation & Air Conditioning (HVAC) Systems and Specifications.
  • Ability to prepare HVAC construction drawings
  • Knowledge of ASHRAE and other standards is an added advantage.
  • B.Sc. in Mechanical Engineering with minimum of 4 years practical experience in design and supervision of Building Engineering Systems.
Click here to apply online

Job Vacancies at Benmacol Foods Limited

Benmacol Foods Limited is a new FMCG company that is set to take its share of the vibrant economy of Nigeria, with products such as fruits juice (beverages) canned foods and drinks, bottled water, etc; has vacant positions as follows:

ADMINISTRATIVE OFFICERS
Qualification:
• B.Sc/ HND (2 years experience)

ACCOUNT OFFICER
Qualification:
• B.Sc/HND (2-4yrs experience)

CUSTOMER CARE EXECUTIVE
Qualification:
• B.Sc/HND (2yrs experience).

RECEPTIONIST
Qualification:
• OND, B.Sc/HND (fresh graduate).

FACTORY WORKERS
Qualification:
• SSCE, OND.

SECURITY OFFICERS
Qualification:
• SSCE /OND.

CLEANERS & MESSENGERS
Qualification:
• SSCE/OND

Method of Application:
E-mail: collinsbosah@yahoo.com or call 08056203887, 07025380115 for interview bookings.


Closing Date: 14th September, 2009.

Job Vacancies at United Nations, Nigeria

PROGRAMME ANALYST -LOCAL DEVELOPMENT PROGRAMME (LDP)

Location : Abuja, NIGERIA
Application Deadline : 11-Sep-09
Additional Category Poverty Reduction
Type of Contract : FTA Local
Post Level : ICS 09
Languages Required : English

Required Skills and Experience

  • Advanced University Degree (Masters or above) in politics, public administration, public policy or economics preferred although a background in other social sciences will be considered
  • Minimum of 5 years of progressively responsible experience in local governance or related areas of governance, demonstrating both advisory and project management skills
  • Evidence of substantive knowledge, including ideally publications (e.g. papers), on local governance or related areas of governance
  • Experience in working with international development agencies
  • Familiarity in working with sub-national Governments is highly desirable
  • Excellent communication skills (written and verbal) in English. Working knowledge of any of the three Nigerian major languages would be an advantage

Click here for more information


CONSULTANT: BASELINE SURVEY OF THE MICROFINANCE SECTOR (INTERNATIONAL CONSULTANT)

Location : Abuja and other states, NIGERIA

Application Deadline : 08-Sep-09

Additional Category Poverty Reduction

Type of Contract : SSA

Languages Required : English

Required Skills and Experience
  • Must have at least ten years of practical international experience and up to date knowledge in the microfinance sector, preferably in Africa
  • A minimum of five years of microfinance management and/or consulting experience
  • Must have experience in survey methodology of microfinance sector
  • Must have experience in successful donor funded microfinance interventions
  • Extensive microfinance training and technical assistance experience
  • Comprehensive knowledge of the industry best practices
  • Relevant microfinance experience at the country/regional level
  • Experience at the country wide sector level/understanding of building inclusive financial sectors, preferably in Africa.
  • Excellent report writing and communication skills in English
  • Ability to work in team and in multicultural situations
Click here for more information

BASELINE SURVEY OF THE MICROFINANCE SECTOR (NATIONAL CONSULTANTS)

Location : Abuja and other locations, NIGERIA

Application Deadline : 08-Sep-09

Additional Category Poverty Reduction

Type of Contract : SSA

Languages Required : English

Required Skills and Experience
Minimum of three years of microfinance management experience
Microfinance training and technical experience
Knowledge of industry best practices
Experience in conducting survey
click here for more information


Communications Advisor, (Consultancy Contract), Port Harcourt
United Nations Environment Programme (UNEP)
Closing date: 06 Sep 2009
Location: Nigeria - Port Harcourt

Level of Study/Experience/Skills:

- Educational background in communications, journalism, environmental sciences or other relevant degree (a post-graduate degree is desirable).
- At least 5 years of relevant work experience in communications, journalism or a related field.
- At least 3 years of management experience in a supervising position in one of the above mentioned fields.
- Field experience in communications or journalism will be seen as an asset.
- Excellent understanding of the country context, with good level of local knowledge.
- Excellent coordination skills, with an ability to work under pressure in a highly politicized environment.
- Proven communication skills, both written and oral, with strong attention to detail.
- Solid understanding of the United Nations and the work of United Nations Environment Programme.
- Full computer literacy.
- Language requirement: A high standard of both written and spoken English.
Click here for more information


Senior Agriculture Economist, Abuja

Selection Criteria
• Masters or PhD in Agricultural Economics or related discipline
• At least eight years of experience on agricultural development issues;
• Recognized substantive leadership in one or more of the strategic/ technical areas noted above;
• Proven operational experience, preferably in a country office in Africa, with high quality;
• Experience in West Africa desirable
• Strong analytical and communication skills
• Ability to lead and work with multi-disciplinary teams
• Evidence of effective team work and client relations
• Fluency in English required; fluency in French desired
click here for more information


Maternal and Child Health Program Manager
Population Services International (PSI)
Closing date: 04 Sep 2009
Location: Nigeria

QUALIFICATIONS:
- Significant NGO, private sector/Government management, marketing and/or communications experience
- Graduate degree in a health related field (MIA, MPH, etc.) or equivalent experience
- Minimum eight years professional and managerial experience, including at least three in a developing country
- Expert in MCH programming, particularly with issues related to malaria and safe water
- Familiarity with the international donor community, including USAID and the Global Fund
- High energy, ability to lead as part of a dynamic team environment and willing to be accountable for aggressive results
- Excellent interpersonal, presentation and English oral/written communication skills
click here fr more information

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